eNet Web Services payment policies and procedures are as follows. We charge an hourly rate of $135. Our time estimates include all of the time spent on the project, including planning, design, development, correspondence, meetings, training, and testing.
eNet Web Services charges for services and we do not allow refutes or refunds on these services. If a client chooses (on the rare occasion) to leave eNet, we give them all of the work we did on their behalf to pass on to another provided if needed. Any passwords or usernames will also be provided to ensure a seamless transition.
Once eNet Web Services’ work crosses into the next block of time, the client’s credit card or payment option on file will be charged for it.
Unless specific arrangements are made, eNet Web Services is not responsible for expiring accounts that belong to you. It is your responsibility to pay any registration/hosting/other agreements that you entered into with any third party. eNet does not automatically take on these responsibilities when you become a client.
If you are on a server/hosting provided by eNet, we may have to do improvements to the host at times. We may even have to upgrade to keep you at market rate speed. As networking capabilities grow worldwide, we want to offer you the top of the line servers. Due to this ever-changing landscape, we may need to change the A record on your domain to ensure security, speed, and reliability.
If a website is to be hosted on a server not owned/operated by eNet Web Services, there will be additional billable time required to transfer the website’s files (from our development environment onto the server) and configure the server. In order for us to handle this transfer swiftly, we will require full access to the server’s control panel.
Otherwise, if a client is able to configure the website on their own server upon being provided the website files and database, we will gladly provide those files. However, as the process can vary between every web hosting company, we are NOT able to walk a client through the process (step-by-step) without being provided credentials for the server control panel. This is to keep the time involved (and costs) at a minimum for our clients.
If eNet Web Services participates in a project where the final product or launch is not supervised and one handled by us, we are not responsible for the outcome. For projects that involve mock-ups for purposes of demonstration or investor relations, we provide what is requested and are not responsible for investor results or demonstration success. If we hand over a project to you or a third party, additional time may be incurred if we are to complete the work after. Refunds are not available for completed work, whether it is for a portion of a project or the entire project, regardless of the actions of a third party on the project. If any third party is working with us on the project, we are not responsible for the actions of said third party but will do our utmost best to preserve project efficiency and success. By purchasing the next iteration of work, it is implied that you have approved the previous body of work.
Policy for Development of Interactive Web-based Mock-ups
While eNet Web Services does not currently develop native mobile applications, we can always assist in the design process by creating an interactive, web-based mock-up for such an application. This interactive design may be used for purposes of demonstration or investor relations, and may lack many features that a full-scale application would provide, as should be expected for an early prototype or design mock-up. As mentioned above under our Project Policy, we are not responsible for investor results or demonstration success.
When the time comes in which you would like to move the project into the next phase, which is often the development/implementation phase, we will hand over access to the mock-up’s files to you or a third party. From there, a third party developer can start development on a proper mobile application using the mock-up as a reference for design and functionality. Refunds are not available for the work completed by eNet Web Services, whether it is for a portion of the project or the entire project, regardless of the actions of a third party on the project. If any third party is working with us on the project, we are not responsible for the actions of said third party but will do our utmost best to preserve project efficiency and success. Upon purchasing a block for the next iteration of work, you agree to having reviewed and approved the previous body of work.
Why can’t you guarantee exact results?
No one has an on/off switch for search engine rankings. There are millions of sites out there that are updating their content all the time. We can only help your site have more of a fighting chance among its peers, and do that with precision, expertise and grace. If you want to guarantee fast results, you can pay to secure the top spots using Google Adwords. That is a pay per click system, where you bid on how much a click costs for certain keywords.