Upselling through text messaging has never been simpler!
Reach Out to Customers with MessageMax
In addition to our social media marketing, secure hosting, and offline backups, eNet now offers access to a cloud-based communication service, MessageMax, that allows you to maintain direct contact with your customers with ease. With MessageMax, it only takes a few clicks to do any of the following:
- Send personalized text messages that link to your latest company newsletter, offers, and products.
- Conduct surveys through text messages.
- Provide appointment reminders conveniently via text message.
- Get more positive Google reviews for your business (more information below).
How Can I Get More 5 Star Google Reviews?
Through MessageMax, of course! MessageMax makes it easier than ever to request Google reviews from happy customers. It’s as simple as uploading a spreadsheet, typing a short message, and letting MessageMax handle the rest! As pictured above, the customer can receive a personalized text message asking if they had a positive experience with your business. If the customer responds with “yes”, they are sent a link to leave your business a positive Google review. If they reply with “no”, they are then asked survey questions to determine what can be done to make things right. Not only will this system provide you with more 5 star reviews from satisfied customers, but it gives any less-than-satisfied customer a means of providing useful feedback without leaving a negative Google review.
